Refund Policy: Our Commitment to Customer Satisfaction
Refund Policy
Refund Policy
At Sri Sai Forestry, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer an easy 14 days refund or replacement policy, subject to the following terms:
Returns
You may return any unused, unopened items purchased from us within 14 days of delivery for a full refund or replacement. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us immediately at [your contact email] with clear photos of the product and packaging. We must receive notification and photo evidence of the issue within 14 days of delivery to initiate a refund or replacement.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [your contact email] and send your item to [your return address].
Shipping
To return your product, you should mail your product to [your return address].
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our refund policy, please contact us - 8431131788.